Thank you for shopping with us! Here at Bloomist, we want to make sure every piece is perfect for your home. If you are unhappy with an item, you can return any new, undamaged piece within 30 days of delivery in the original packaging. Simply send us an e-mail at email@example.com and we can assist with the return!
We will send you an email notification that we have received your return. If your return is approved, we will issue your refund your original method of payment. Sometimes processing can take up to three weeks for returns.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. Send us an email at firstname.lastname@example.org. Please state your reason for exchange and provide pictures of damage or defect. Since our products are made thoughtfully in small batches, your exchange could be delayed if we are out of stock in a particular item. We will always try to exchange for the exact item, but if the item is delayed or out of stock we can also try to make an alternative suggestion.
If your item was a gift, send us an email at email@example.com and we’ll help handle the return for you in a discreet manner. You will receive a gift certificate in the amount of the purchased gift.
Feel free to reach out to us as firstname.lastname@example.org if you have any questions!
We’d love to help!